Frequently Asked Questions

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Frequently Asked Questions About Rehab

What types of addiction do we treat?

We treat adults struggling with alcohol, opioid, fentanyl, benzodiazepine, stimulant, cocaine, methamphetamine, marijuana, kratom, and other substance use disorders. Every treatment plan is personalized based on your history, symptoms, recovery goals, and clinical needs.

Where are we located?

We are located in Springfield, Massachusetts. Our center is designed to provide a calm, supportive, and welcoming environment for adults beginning or continuing addiction recovery.

Are we an inpatient rehab center?

No. We provide outpatient addiction treatment. Our programs give clients structured clinical support while allowing them to return home outside of treatment hours. When inpatient care or medical detox is needed, we can help coordinate a referral to a trusted provider.

What outpatient addiction treatment programs do we offer?

We offer several levels of outpatient care, including Extended Day Treatment, Day Treatment, online treatment options, counseling and therapy, dual diagnosis treatment, detox referrals, and aftercare support. We recommend the right level of care after learning more about your needs, substance use history, schedule, and recovery goals.

Is treatment confidential?

Absolutely. All services are private and follow strict HIPAA guidelines to protect your information.

How do we determine whether someone needs detox?

We look at the substance being used, withdrawal risks, medical history, current symptoms, and overall safety. During the admissions process, our team helps determine whether outpatient treatment is appropriate or whether detox should happen first.

Do you treat dual diagnosis?

Yes. We provide dual diagnosis care for conditions such as anxiety, depression, or trauma alongside opioid addiction.

Can family members be involved in treatment?

Yes. Family involvement can be an important part of recovery. When appropriate, we offer family support to help improve communication, rebuild trust, strengthen support systems, and create a healthier recovery environment.

Will rehab affect my work or school?

Programs are flexible, with day, half-day, and virtual options. Documentation can be provided if needed.

What happens after treatment?

We help every client prepare for life after treatment through aftercare planning. This may include relapse prevention strategies, ongoing therapy recommendations, community resources, recovery support, and referrals for continued care when needed.

How soon can I start?

Same-day and next-day assessments are available at New Growth Recovery in Springfield, MA.

What Our Clients Say About New Growth Recovery

    
 
 
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   Josh 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great clinicians that know about their work personally and really care about their participants wonderful place to find great people to have in your recovery journey
  
 
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   kelly pete 
 
 
 
 Trustindex verifies that the original source of the review is Google. Thank You💐
  
 
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   Delina 
 
 
 
 Trustindex verifies that the original source of the review is Google. New Growth was an incredible support throughout my personal recovery journey. Their dedicated, compassionate staff bring lived experience, and the client-centered environment truly feels like a real community. I would confidently refer anyone I know or care about who is seeking support.
  
 
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   Steven Turrini 
 
 
 
 Trustindex verifies that the original source of the review is Google. New growth is a great program that helps get to the root of the issue. Tim is great and I think his alumni meeting keeps showing people trying that it works!!👏
  
 
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   Arianna Palazzi 
 
 
 
 Trustindex verifies that the original source of the review is Google. New Growth has made a huge difference in my life. The staff here is amazing, they truly care about your recovery and go above and beyond to support you. Tim’s groups specifically made a big impact on me and really helped me through my time in the program. I felt heard, supported, and encouraged every step of the way. I would absolutely refer anyone who’s looking for help to come here.
  
 
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   Christopher 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had a amazing experience at New Growth Recovery Center and am grateful for the support I received during a difficult time in my life. The staff was compassionate, knowledgeable, and genuinely committed to helping clients through recovery. From the clinical team to the support staff, I felt respected and understood rather than judged. The program offered a structured environment that helped me build healthier habits and better understand my substance use. Group sessions were especially impactful, providing a sense of community and connection with others facing similar challenges. I also appreciated the individualized attention in counseling sessions, which allowed me to work through personal issues at my own pace.
  
 
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   Timothy McCarthy 
 
 
 
 Trustindex verifies that the original source of the review is Google. New Growth was an amazing support in my personal recovery journey. Committed, compassionate staff with lived experience and a client culture that resembles real community. would refer to anyone I know/love seeking support.
  
 
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   Billy Stoddard 
 
 
 
 Trustindex verifies that the original source of the review is Google. Evan and the staff at New Growth have a very welcoming facility. It’s spacious and well kept. The  clinical staff does a great job engaging and giving their clients the care they deserve. New Growth is my first call when anyone needs substance use outpatient resources in western MA
  
 
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   Shannon Gillick 
 
 
 
 Trustindex verifies that the original source of the review is Google. Best program I've ever been involved with! The staff our earth angels!!! Very beneficial programming and activities! I love New Growth Recovery! I thank God for making it possible for this kind of support and compassion!!!